Knowify answering service — bids and service calls captured while you work
In short
Local Call AI answers every call 24/7 and integrates with your existing Knowify account. Built for specialty contractors running both contract work and service calls: it separates bid inquiries from service requests at intake so the right details reach the right workflow. From $297/month with 250 minutes.
Two kinds of calls, two completely different workflows
Knowify is built for specialty trade contractors — electrical, plumbing,
mechanical, drywall — running contract work with real job costing
alongside service calls. Those two sides of the business have almost
nothing in common at the phone.
A general contractor calling about a bid needs scope, plans, and a
deadline captured. A homeowner with no power needs urgency triage and a
truck. A single voicemail box treats them identically, which means both
are handled badly.
Intake that branches at the first question
Local Call AI separates them on the call:
- Bid inquiries — project name, GC or owner, scope, where the plans live, and the bid deadline, captured for your estimator
- Service calls — the problem in the caller's words, urgency, address, and access details, booked or escalated by your rules
- Existing-project calls — routed to whoever owns that job, with the transcript attached
- Everything transcribed, which matters when a scope detail is later disputed
The result integrates with your existing Knowify account so the details
your job costing depends on are captured at the source rather than
reconstructed later.
Why the details matter for job costing
Knowify's value is knowing what a job actually cost against what you bid.
That falls apart when scope changes arrive as a half-remembered phone
call. A transcript of the customer asking for the change is a better
record than anyone's memory of the conversation.
Why an AI answering service beats a message-taking one
A traditional answering service emails you a message; somebody on your team
still retypes it into Knowify, usually the next morning and sometimes
never. Every hop between the call and the job record is a place work goes
missing.
The other practical difference is surge days. When a storm or a heat wave
lights up your phone, a live service with three agents on shift puts caller
four on hold — and a homeowner with an emergency doesn't hold. The AI
answers every call at once.
Market pricing across live and AI services is on our
answering service cost page, and the honest
head-to-head is in AI vs live answering services.
Pricing
Plans start at $297/month with 250 minutes included — roughly 100 calls at
typical length. CRM connections are included from the Connected plan at
$497/month with 500 minutes. Overage is $0.35/minute. Month-to-month, with
a 30-day money-back guarantee. Full details on the pricing page.
Connect Local Call AI to Knowify.
$297/mo flat for unlimited calls. Knowify integration handled during 24-hour onboarding. Bilingual English/Spanish included.
Frequently asked questions
- Does Local Call AI work with Knowify?
- Yes — Local Call AI integrates with your existing Knowify account, so calls the AI answers turn into records your team works from instead of messages someone has to retype.
- What does the Knowify connection cost?
- Plans start at $297/month with 250 minutes included. CRM connections are included from the Connected plan at $497/month with 500 minutes, and overage is $0.35/minute on either.
- What happens on a call the AI can't resolve?
- It captures the caller's name, number, and what they need, then alerts your on-call person by text within seconds with the full transcript — so a human picks it up in minutes, not the next morning.
- Does it answer after hours and on weekends?
- Yes, 24/7 at the same flat rate. Live services typically charge a nights-and-weekends premium; there's no surcharge here, which matters because that's when most emergency calls land.
- Can it answer in Spanish?
- Yes on the Concierge plan — the AI opens in English and switches fully to Spanish the moment the caller prefers it, with no transfer. See [bilingual answering service](/bilingual-answering-service).
- Can it tell a bid inquiry from a service call?
- Yes — that branch happens early in the conversation, and each path asks a different question set. Bid inquiries capture scope and deadline; service calls capture urgency and access.