How many plumbing companies are there in Albany County?

County-level Census data for 2023 shows 98 employer establishments in NAICS 238220, Plumbing, Heating, and Air-Conditioning Contractors, across Albany County.

What does a receptionist cost in Albany compared with an AI answering service?

The May 2025 median in the Albany-Schenectady-Troy, NY area is $19.13 an hour ($39,790 a year) per the Bureau of Labor Statistics. The Standard plan is $297 a month, 250 minutes included. They aren't the same job: a hire also runs the office, while the AI just makes sure no call goes unanswered.

Plumbing Answering Service in Albany, NY

Name: Local Call AI — Plumbing Answering Service in Albany, NY
Telephone: (346) 525-2900
Price range: $297

County Business Patterns counted 98 plumbing, heating and AC contractors with paid employees in Albany County in 2023. When the phone rings during a job, someone still has to answer it. Local Call AI answers every call for your plumbing company, collects the details and books the work while you're on another job.

Get Started Call Our Demo: (346) 525-2900

Local Housing

Albany's housing stock and plumbing demand

100,492

Population

1949

Median year built

$234,700

Median value, owner-occupied homes

38.2%

Owner-occupied homes

Source: U.S. Census Bureau, American Community Survey 5-year estimates, 2020-2024: B01003, B25035, B25077, B25003

Census figures for 2020-2024 put the median year built for Albany housing at 1949, older than the 1980 median for the country. Older pipe materials and decades of wear mean leaks, clogged mains and sewer-line problems are everyday work in a city like this. Many of those calls arrive after hours or on weekends, when nobody is at the desk.

With an owner-occupancy rate of 38.2% across 44,357 occupied homes, lower than the 65.2% U.S. rate, so many plumbing calls come from landlords, property managers and tenants, who need to know which unit, who is responsible and when someone will arrive. Owner-occupied homes in Albany have a median value of $234,700; nationally it's $332,700. Both figures are Census Bureau American Community Survey 5-year estimates for 2020-2024 (tables B25003 and B25077).

Local Market

Who else a Albany caller can phone

employer establishments classed as Plumbing, Heating, and Air-Conditioning Contractors (NAICS 238220) across Albany County in 2023; businesses without employees are excluded.

Source: U.S. Census Bureau, County Business Patterns, 2023

Albany County had 98 establishments classed as plumbing, heating and air-conditioning contractors, NAICS 238220, in the 2023 County Business Patterns. Plumbers share that code with heating and air-conditioning contractors, so the plumbing-only number is lower. Sole proprietors without staff aren't included in that number. The same 2023 data shows 18 roofing contractors, 90 electrical contractors, and 118 landscaping businesses in the county. Even in a smaller field, a caller who reaches voicemail just dials the next name on the list.

Cost of Coverage

Receptionist pay around Albany vs. an AI answering service

Receptionist, median pay

$19.13/hr

$39,790/yr; mean $19.97/hr

Local Call AI Standard

$297/mo

250 min/mo included, then $0.35/min

Receptionists and information clerks in the Albany-Schenectady-Troy, NY metro area earned a median $19.13 an hour in May 2025, above the U.S. median of $18.27. Full time, that's $39,790 in wages alone.

Hiring someone buys a lot more than phone coverage, from the front counter to the books. The question here is just who answers the line when nobody in the office can. The Standard plan covers the line around the clock for $297 a month, including 250 minutes, then $0.35 per minute.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, SOC 43-4171, Albany-Schenectady-Troy, NY MSA; U.S. national estimate.

How Local Call AI answers for plumbing companies in Albany

The AI picks up on the first ring at any hour, asks the plumbing questions you would, marks anything urgent, and either books the appointment or sends you the job details.

Weighing your options first? Start with Plumber answering service pricing and features.

FAQ

Common Questions About Plumbing Answering Service in Albany

How many plumbing companies are there in Albany County?: County-level Census data for 2023 shows 98 employer establishments in NAICS 238220, Plumbing, Heating, and Air-Conditioning Contractors, across Albany County.
What does a receptionist cost in Albany compared with an AI answering service?: The May 2025 median in the Albany-Schenectady-Troy, NY area is $19.13 an hour ($39,790 a year) per the Bureau of Labor Statistics. The Standard plan is $297 a month, 250 minutes included. They aren't the same job: a hire also runs the office, while the AI just makes sure no call goes unanswered.