Integration · Thryv ·

Thryv answering service — every call answered, every lead captured

Justin McKelvey
Justin McKelvey Founder of Local Call AI. Built it after watching friends in the trades lose thousands of dollars to missed calls.

In short

Local Call AI answers every call 24/7 and integrates with your existing Thryv account so leads and appointments reach the system you already run your business on. It books on your calendar, captures the lead source, and texts you the details. From $297/month with 250 minutes.

Thryv runs your business — but only for the calls you answer

Thryv pulls your CRM, scheduling, invoicing, and reputation management
into one place. What it can't do is pick up the phone while you're with
a customer, on a job, or asleep.

For most owner-operated businesses that's the majority of the day. About
85% of callers who reach voicemail hang up without leaving a message —
those leads never enter Thryv, so they never enter your follow-up, and
you never know what they were worth.

What it does on every call

  • Answers in seconds, 24/7, including several calls at once
  • Qualifies the caller with the questions you'd ask — what they need, when, and where
  • Books the appointment on your calendar within the windows you set
  • Captures the lead source, so your reporting reflects reality
  • Texts you the details with a full transcript, immediately

It integrates with your existing Thryv account so those calls become
records you can follow up on, rather than a separate inbox nobody checks.

Fits the businesses Thryv serves

Thryv's customer base runs wide — home services, salons, clinics,
professional services, contractors. The AI is configured per business
rather than from a generic script, so it uses your services, your hours,
your service area, and your booking rules. If you're in the trades
specifically, the contractor answering service pillar
goes deeper on trade-specific triage.

Why an AI answering service beats a message-taking one

A traditional answering service emails you a message; somebody on your team
still retypes it into Thryv, usually the next morning and sometimes
never. Every hop between the call and the job record is a place work goes
missing.

The other practical difference is surge days. When a storm or a heat wave
lights up your phone, a live service with three agents on shift puts caller
four on hold — and a homeowner with an emergency doesn't hold. The AI
answers every call at once.

Market pricing across live and AI services is on our
answering service cost page, and the honest
head-to-head is in AI vs live answering services.

Pricing

Plans start at $297/month with 250 minutes included — roughly 100 calls at
typical length. CRM connections are included from the Connected plan at
$497/month with 500 minutes. Overage is $0.35/minute. Month-to-month, with
a 30-day money-back guarantee. Full details on the pricing page.

Connect Local Call AI to Thryv.

$297/mo flat for unlimited calls. Thryv integration handled during 24-hour onboarding. Bilingual English/Spanish included.

Frequently asked questions

Does Local Call AI work with Thryv?
Yes — Local Call AI integrates with your existing Thryv account, so calls the AI answers turn into records your team works from instead of messages someone has to retype.
What does the Thryv connection cost?
Plans start at $297/month with 250 minutes included. CRM connections are included from the Connected plan at $497/month with 500 minutes, and overage is $0.35/minute on either.
What happens on a call the AI can't resolve?
It captures the caller's name, number, and what they need, then alerts your on-call person by text within seconds with the full transcript — so a human picks it up in minutes, not the next morning.
Does it answer after hours and on weekends?
Yes, 24/7 at the same flat rate. Live services typically charge a nights-and-weekends premium; there's no surcharge here, which matters because that's when most emergency calls land.
Can it answer in Spanish?
Yes on the Concierge plan — the AI opens in English and switches fully to Spanish the moment the caller prefers it, with no transfer. See [bilingual answering service](/bilingual-answering-service).
Does it replace Thryv's built-in features?
No — it sits in front of them. Thryv still runs your CRM, scheduling, and invoicing; the AI makes sure the calls that feed all of that actually get answered.

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